All items are final sale. If you have any questions regarding an item please e-mail firstname.lastname@example.org prior to purchase. Some items may have minor flaws due to the nature of being pre- loved. Examples of minor flaws include but are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear. Any significant flaws will be noted in the product description.
Vintage By Ro ships all packages via USPS priority shipping. Once an item has been shipped, Vintage By Ro is not responsible if the item is lost, stolen or damaged in transit. If a package is lost, stolen or damaged please file a claim with the shipping service provider. Vintage By Ro is unable to absorb the costs of items being lost, stolen, damaged or marked as delivered that the customer did not receive. Vintage By Ro does not offer international shipping at this time.
Orders take 4-7 business days to process before they are shipped. Holidays and Weekends are excluded.